PHYSICAL STORE IS CLOSED BUT WE ARE DELIVERING AS NORMAL. PHYSICAL STORE IS CLOSED DURING LOCKDOWN BUT WE ARE DELIVERING AS NORMAL.

Shipping

COVID 19 RULES

All eCommerce customers must ensure the following (as per Section 7 of the Disaster Management Act):

  1. Customers and all residents within the immediate vicinity must wear a cloth face mask or a homemade item that covers the nose and mouth when receiving goods from courier and delivery personnel.
  2. Customers must maintain at least one and a half metres distance from courier and delivery personnel.
  3. Customers are encouraged to disinfect goods using guidelines published by the National Department of Health.

Normal shipping terms

We have a premium shipping service with delivery to your door fulfilled by The Courier Guy, Courier IT and Dawn Wing our shipping partners. Local shipments to main centres are delivered to your door within 72 hours of order. Towns outside of main centres can expect an order to take three to five working days depending on how remote the area is. Tracking numbers are provided for real-time online tracking. (Please note, we do not ship over weekends or public holidays)

Rates are as follows:

Anywhere in South Africa a flat rate of R95

Overnight Express Shipping to main centres only, rate calculated at checkout. (Only for orders placed before 11:00 Monday to Friday and paid by credit card, EFT payments do not qualify for this service)

Same Day Service to main centres only, rate calculated at checkout. (Only for orders placed before 11:00 Monday to Friday and paid by credit card, EFT payments do not qualify for this service)

International shipping to the US, Canada, UK, Australia and Europe calculated at check-out

If you wish to collect from our premises in Durban use the code - FREESHIP at checkout and you won't be charged.